Privacy Policy

Slipwash is responsible for the personal data described in this policy. The details below are intentionally left as placeholders until the official company information is available.

Depending on how you use the shop, this may include:

• Your name, billing and delivery address, email address, and phone number.
• Order details, products purchased, returns, refunds, and messages to us.
• Payment-related information, such as payment status, method, and transaction reference. Full card details are normally handled by the payment provider, not stored directly by Slipwash.
• Technical information such as your IP address, device type, browser, operating system, pages visited, and approximate location derived from your IP address.
• Cookie data and your cookie or marketing preferences.
• Information used to identify suspicious or fraudulent activity.

We usually receive this information directly from you, automatically from your use of the website, or from providers involved in your order.

We use personal data only where there is a valid reason to do so:

Slipwash uses Shopify to operate the webshop and process orders. Shopify may process personal data when you browse, buy, pay, or use checkout. Its own privacy information explains how it handles data in its role as a service provider or independent party.

We may also share only the information needed with payment providers, delivery and fulfilment partners, website hosting and security services, professional advisers, and analytics or marketing providers. These parties may process data only where necessary for their service, where the law requires it, or where you have consented.

We do not sell your personal data.

How long we keep data

We keep personal data only for as long as needed for the purpose for which it was collected. Order and payment records may be kept longer where tax, accounting, or consumer law requires this. Customer-service and fraud-prevention records are kept only while they remain relevant. Data is then deleted or anonymised where reasonably possible.

How we protect data

Slipwash and its providers use reasonable organisational and technical safeguards to reduce the risk of loss, misuse, or unauthorised access. No online system can be guaranteed completely secure.

International transfers

Some providers, including Shopify and services they use, may process data outside the Netherlands or European Economic Area. Where required, transfers are protected by an adequacy decision, approved contractual safeguards, or another lawful transfer method.

Depending on the situation, you may ask Slipwash to:

• Give you access to your personal data and a copy of it.
• Correct personal data that is wrong or incomplete.
• Delete your personal data where there is no lawful reason to keep it.
• Restrict how your personal data is used.
• Provide certain data in a portable, machine-readable format.
• Stop processing based on legitimate interests by raising an objection.
• Stop direct marketing at any time.
• Withdraw consent at any time, without affecting earlier lawful processing.

These rights are not absolute. We may need information to confirm your identity, and we may keep information where the law requires it. We will respond within the period required by the GDPR.

The shop uses necessary technologies to keep checkout, security, cart storage, and core features working. The current project does not load active analytics tools or advertising pixels. If optional analytics or marketing tools are added later, they must only load after the required consent has been given.

You can use Cookie Settings to accept, reject, change, or withdraw optional consent. You can also delete or block cookies in your browser settings, although blocking essential cookies may prevent parts of the shop or checkout from working. More details are explained in the Cookie Policy.

To exercise a privacy right or ask a question, contact Slipwash using the details below. Include enough information to identify your request, but do not send passwords or full payment-card details.